Frequently Asked Questions
Everything You Need to Know
Who We Are
About Emirates Limo
Emirates Limo is a premium chauffeur service in Dubai offering luxury airport transfers, hourly bookings, and professional transportation across the UAE with licensed chauffeurs.
We operate across Dubai, Abu Dhabi, and Sharjah, providing reliable city-to-city transfers, airport pickups, hotel transfers, and full-day chauffeur services.
Our fleet includes Lexus ES, Kia Carnival, Toyota Highlander, Mercedes S-Class, BMW 7-Series, GMC Yukon, and Mercedes V-Class for luxury and comfort.
Yes, all Emirates Limo chauffeurs are licensed, experienced, and trained in defensive driving, customer service, navigation, and VIP handling protocols.
Yes. Our chauffeur meets you at arrivals with a name board, assists with luggage, and tracks your flight to adjust for delays automatically.
Yes. We provide 60 minutes of free waiting time for airport pickups and 15 minutes for all other bookings to ensure flexibility and convenience.
Yes. Emirates Limo offers hourly chauffeur services where your vehicle and driver stay with you, allowing multiple stops and complete schedule flexibility.
You can reach us anytime via WhatsApp, phone, or email. Our support team is available 24/7 to assist with bookings or changes.
All payments are processed securely through Stripe. You will receive instant confirmation and a booking receipt once the payment is completed.
Yes. Child and booster seats are available upon request at the time of booking to ensure safe and comfortable travel for children.
Private Drivers
Chauffeur Services
A chauffeur is a private driver who transports you in a luxury vehicle and assists with luggage, allowing you to relax and enjoy a safe, comfortable, and professional journey.
A chauffeur provides premium service, professional etiquette, luxury vehicles, and higher safety standards, while a regular driver offers basic point-to-point transportation.
Booking is simple. Select your pickup and drop-off locations, date and time, choose your vehicle, enter your details, and complete payment to confirm your chauffeur service.
Our chauffeurs have decades of experience, are professionally trained, and speak multiple languages, ensuring a smooth, comfortable, and stress-free travel experience.
Our fleet includes Lexus ES300, Kia Carnival, GMC Yukon, Mercedes-Benz V-Class, Mercedes-Benz S-Class, and BMW 7-Series to suit different travel needs and group sizes.
Yes. Chauffeurs wait up to 20 minutes free for city and intercity transfers, and up to 60 minutes free for airport transfers within the UAE.
Yes. Child and booster seats can be requested during booking to ensure safe and compliant travel for children under UAE road safety regulations.
Cancellations made 24 hours or more before pickup receive a full refund. Cancellations within 24 hours of pickup are non-refundable.
Chauffeurs adjust routes, schedules, and pickup times based on traffic conditions, flight updates, or client requests to ensure a smooth journey.
Yes. Our chauffeurs are trained in defensive driving, customer service, route planning, VIP handling, and local regulations.
Arrivals & Departures
Airport Transfers
A Dubai airport transfer is a pre-booked private transportation service that picks you up or drops you off at Dubai International Airport with a professional chauffeur.
Your chauffeur tracks your flight, waits inside the arrivals hall with a name board, assists with luggage, and escorts you to your vehicle after customs.
Yes. Your flight is monitored in real time, and pickup timing is automatically adjusted if your flight arrives early or is delayed.
Airport transfers include up to 60 minutes of complimentary waiting time from your actual landing time to account for immigration and baggage collection.
No action is required from you. Your chauffeur receives live flight updates and arrives according to the revised landing time without additional charges.
Your chauffeur meets you inside the arrivals area at the designated meeting point, holding a name board for easy identification.
Yes. Booking in advance ensures guaranteed vehicle availability, fixed pricing, and a smooth arrival or departure experience at Dubai Airport.
Yes. Airport transfers operate 24 hours a day, including early-morning departures, late-night arrivals, weekends, and public holidays.
We offer luxury sedans, SUVs, and premium vans suitable for solo travelers, families, and groups, all maintained to high comfort and safety standards.
Yes. Bookings can be modified or canceled within the applicable cancellation window, depending on your booking time and selected vehicle.
Yes. Child and booster seats can be requested during booking to ensure safe and compliant travel for children under UAE road safety regulations.
Yes. Prices are fixed at the time of booking, with no surge pricing, hidden fees, or extra charges for traffic or flight delays.